Suporte

We are here to
walk with you.

If you need help, it will be our joy to serve you. Write to us at any time — we respond personally.

PROJETODEDEUSAPP@GMAIL.COM

Account and access

Login, logout, and recovering access

Do I need to create an account to use the app?

No. The daily journey — the Word, the Journey, the devotional, and the Fountain of Wisdom — begins without registration. An account is only required to participate in Works of Love Around the World, where community with others takes place.

How do I log in to my account?

Within Works of Love Around the World, you can continue with Google, Apple, or email. If you first signed in with Apple or Google, always use that same method to return to your journey.

I forgot my password

On the email login screen, tap to recover access: we will send a reset link to your registered email address. Please also check your spam folder.

How do I delete my account?

In the app: Profile → Account settings → Delete my account (Perfil → Configurações da conta → Excluir minha conta). Deletion is permanent and removes the account and associated personal data from our active systems. You can also request deletion by writing to projetodedeusapp@gmail.com.

Privacy and data

What is yours remains yours

Are my notes and prayers private?

Yes. Your journal, your discoveries, and your journey are personal. None of this is published, sold, or used for advertising. Only what you choose to share appears in Works of Love.

Can I delete the data stored on my device?

Yes. In Profile → Reset journey (Perfil → Resetar jornada) you can delete the journey stored on the device itself. To delete the account and associated data, use Profile → Account settings → Delete my account (Perfil → Configurações da conta → Excluir minha conta).

Specific privacy questions

Write to projetodedeusapp@gmail.com and we will respond with care.

App

Technical issues

The photo of the Bible page is not recognized

Take the photo in good light, with the entire page within the frame and your phone parallel to the book. If it still is not recognized, you can continue by choosing “I don’t have my Bible right now.”

The microphone is not working

Check if God’s Project has microphone and speech recognition permissions in your device’s settings. Upon returning to the app, the permission will be re-queried automatically.

The atmosphere does not move

On unstable connections, the app first displays the image and switches to motion once the video is ready. If the issue persists, check if power saving mode is active.

Something failed to load

Close and reopen the app. If the problem continues, write to us describing what happened, your device model, and your operating system version.

Community

Safety in Works of Love

How do I report content?

In any post, you will find options to report, block, and hide. Every report is reviewed by a person, with maximum priority given to anything involving risk to a child or to a life.

Community guidelines

Read the full guidelines on the Community Guidelines page.